Q&A

Q1. MOQ & Samples
A: MOQ is 1 pcs. Welcome sample order to test and check quality. Customized is available.

Q2. What about the lead time?
A: Samples within 1-5 days, big order within 2-4 weeks.

Q3. How do you ship the goods?
A: By express, air cargo and sea. We have MSDS, test report for safe transport as non-danger-ous products.

Q4. Is it OK to print my logo on led light product?
A: Yes. Free logo print.

Q5: Do you offer guarantee for the products?
A: Yes, we offer 1-5 years warranty to our products.

Q6: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.01%. Secondly, during the warranty period, we will repair or replace defected products. 24 hours calling support!

Q7: If we could accept OEM & ODM Service?
Accept customized, such as the brand, Logo, Container color etc.